7win's Privacy Policy

This privacy policy ("Policy") is issued on behalf of the 7win platform ("we", "our", "7win") and applies to all users ("you", "user") of https://7win.mom/. This policy describes what types of information we collect, how that information is used, who it may be shared with, and what rights you have regarding your information.

By using the 7win platform, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, you are asked to refrain from using our services. 7win reserves the right to update this policy at any time; the latest version published on the website after any changes will be considered effective.

1 Types of Information Collected

We may collect two types of information from you: (a) information you provide directly, and (b) information collected automatically.

1.1 Information You Provide

Information you provide directly during account registration and use of the platform:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and contact number
• Identity document details (national ID card or passport — for KYC verification)
• Financial information: bKash, Nagad, Rocket, or bank account details (for transaction processing purposes)
• Login credentials (username and encrypted password)
• Information exchanged when contacting the support team

1.2 Automatically Collected Information

When you visit the 7win platform, some information is collected automatically:

• IP address and device type
• Browser name, version, and operating system
• Date, time, and duration of visit sessions
• Page navigation and click patterns
• Data collected through cookies and similar tracking technologies
• Referrer URL (the page you came from)

2 Purpose of Data Use

7win uses your information only for lawful and specific purposes. The reasons we process your information:

• Account management: To create, verify, and maintain your account.
• Service delivery: To keep gaming services, bonuses, and promotional offers running.
• Financial transactions: To process deposit and withdrawal requests.
• Age and identity verification: To prevent those under 21 from using the platform.
• Security and fraud prevention: To detect and prevent suspicious activity.
• Customer support: To respond to your requests and complaints.
• Service improvement: To improve platform performance and user experience.
• Legal compliance: To comply with applicable laws and regulations.

We do not and will never sell your information to third parties for unnecessary marketing purposes.

3 Information Sharing & Disclosure

7win does not sell or rent your personal information to third parties. However, we may share information in the following limited circumstances:

3.1 Service Provider Partners

We use trusted third-party services for payment processing, KYC verification, cybersecurity, and technical infrastructure management. These partners process your information only in accordance with our instructions and under strict confidentiality agreements.

3.2 Legal Obligations

We may be legally required to disclose information pursuant to a court order, government directive, or applicable law. Such disclosure will be limited to only what is necessary.

3.3 Fraud and Abuse Prevention

Information may be shared with relevant authorities to ensure platform security and to prevent fraud, money laundering, or other illegal activity.

3.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new authority. We will notify you in advance in such a situation.

4 Data Security Measures

7win has adopted industry-standard technical and organizational measures to ensure the security of your personal information:

• SSL encryption: All data transfers are secured through SSL/TLS encryption.
• Password hashing: Your password is never stored directly — strong hashing algorithms are used.
• Access controls: Only authorized staff have access to your information on a need-to-know basis.
• Security reviews: Vulnerabilities are identified and addressed through regular security audits and reviews.
• Data minimization: Only the information necessary to provide the service is collected.

5 Cookie Policy

The 7win website uses cookies and similar technologies. Cookies are small text files stored on your device that make our platform more functional and personalized.

5.1 Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and for core functionality.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To monitor and improve platform usage.
• Security cookies: To prevent suspicious activity and fraud.

5.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may disrupt some core platform functionality.

6 Data Retention Period

We retain your personal information only for as long as necessary:

• For the entire duration that your account remains active.
• Financial transaction records are retained for a specific period even after account closure (in accordance with applicable legal obligations).
• Information required for fraud prevention and dispute resolution is kept for a reasonable period.
• After the defined retention period, your information is securely deleted or anonymized.

Retaining unnecessary data is against our policy. Once information is no longer needed, we dispose of it securely.

7 Your Rights

You have the following rights regarding your personal information:

7.1 Right to Access

You have the right to know what information we are collecting about you, why we are collecting it, and how it is being used.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. Most information can be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, this right may be limited if there are legal obligations or ongoing disputes.

7.4 Right to Object to Processing

You have the right to object to the processing of your information in certain cases, particularly when it is used for marketing purposes.

7.5 How to Exercise Your Rights

To exercise any of the above rights, email us at [email protected]. We will review your request and respond as promptly as possible.

8 Child Protection

The 7win platform is strictly not for persons under 21 years of age. We do not knowingly collect any personal information from minors.

If you become aware that a child or minor is using our services or that their information is in our system, please contact [email protected] immediately. We will take steps to delete the relevant information and close the account.

The age verification process is an essential part of the 7win platform. The date of birth provided at account opening is verified, and additional documents may be requested in cases of doubt.

9 International Data Transfers

Some of our service provider partners may operate in different countries. Where data needs to be transferred internationally, we ensure that appropriate safeguards are in place — such as standard contractual clauses or other approved mechanisms.

The standard of protection for your information remains unchanged in the case of international transfers, and all terms of this privacy policy apply.

10 Policy Changes & Updates

7win reserves the right to amend this privacy policy at any time. For significant changes:

• The updated policy will be published on the website with the date of the update indicated.
• A notification may be sent to your registered email for important changes.
• Continued use of the platform after a change will be taken as your agreement to the new policy.

It is recommended to visit this page regularly to stay informed about any changes to the policy.

11 Limitation of Liability

7win makes every effort to protect your personal information. However, complete security cannot be guaranteed due to the inherent risks of the internet and digital systems.

Our platform may contain links to third-party websites or services. 7win is not responsible for the privacy practices of these third parties. It is recommended to read their own privacy policies before visiting external sites.